1. We may use different service providers to deliver our goods. All our delivery options are available at the checkout for your order.
2. Your estimated delivery time will be established within your confirmation email. If no such date is received in the email, then we operate on the automatic presumption that you will receive your order within 7 to 14 days of it being placed. If we are unable to deliver within 7 to 14 days, we will contact you.
2.1 If such occurs, you will have the option of cancelling your order for a full refund on the items not dispatched, or continuing to wait for your order to arrive.
3. In some instances, in which we are unable to fulfil your order due to a lack of available stock, we will contact you either with alternatives or to suggest a later dispatch when new stock arrives in-store. If neither of these options are available, then a full refund on the item(s) concerned will be issued.
4. Goods are deemed to be at your risk from the time of delivery.
5. Our delivery charges are as follows:
Up to 3kg Standard UK Delivery (3 to 5 working days): £4.35
3kg – 30kg UK Mainland Delivery: £5.99
31kg – 60kg UK Mainland Delivery: £11.98
3kg – 30kg Northern Ireland, Scottish Highlands & Islands*: £14.99
31kg – 60kg Northern Ireland, Scottish Highlands & Islands*: £29.98
3kg – 30kg Channel Islands & Republic of Ireland*: £15.99
31kg – 60kg Channel Islands & Republic of Ireland*: £31.98
* for detail of postcodes covered in these areas click here.